Which of the eight dimensions of quality is a measure of product life?
A) Reliability
B) Durability
C) Serviceability
D) Performance
E) Perceived quality

Question

Quizplus · Accepted Answer

Durability is the dimension of quality that measures the lifespan of a product. It refers to the ability of a product to withstand wear, stress, and damage over time, and to continue to function as intended. Reliability refers to the consistency of performance over time, serviceability refers to the ease with which a product can be repaired or maintained, performance refers to how well the product meets its intended function, and perceived quality refers to the overall subjective impression of a product.

Which of the Eight Dimensions of Quality Is a Measure