A ____ organization is one that transforms resources into an intangible output and creates time or place utility for its customers.
A) manufacturing
B) distribution
C) service
D) retailing
E) not-for-profit

Question

Quizplus · Accepted Answer

A service organization is one that provides intangible outputs such as repairs, consulting, education, healthcare, and entertainment to customers. It creates time or place utility by offering services at a convenient location and time for the customers. Manufacturing, distribution, and retailing organizations produce tangible output in the form of goods and products, while not-for-profit organizations may provide both tangible and intangible outputs, but their main focus is not on generating profits.

A ____ Organization Is One That Transforms Resources into an Intangible