____ is the behavior of individuals that makes a positive overall contribution to the organization.
A) Performance behavior
B) Collaboration
C) Organizational attitude
D) Organizational citizenship
E) Turnover

Question

Quizplus · Accepted Answer

Organizational citizenship refers to the behavior of individuals that makes a positive overall contribution to the organization, such as helping coworkers, volunteering for extra assignments, and promoting a positive image of the organization. Performance behavior (A) refers to an individual's job performance, while collaboration (B) refers to the working together of individuals to achieve a common goal. Organizational attitude (C) refers to an individual's general feelings and beliefs about the organization. Turnover (E) refers to the rate at which employees leave an organization and need to be replaced.

____ Is the Behavior of Individuals That Makes a Positive