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Special Exercises Applebee's Has a Bar and Sit Down Restaurant

Question 171

Matching

Special Exercises
Applebee's has a bar and sit down restaurant.
Match the following statements with the letter of the job characteristic that is described by that statement for Applebee's. You may use a response once, more than once, or not at all.

Premises:
Customers are seated based on size of the party.
There are separate menus for alcoholic beverages, meals, and dessert
Customers are seated at the bar or table/booth section.
Carol works Monday, Wednesday, and Friday as a server and Tuesday, Saturday as a hostess.
Andrew is the head bartender.
The menu is divided into breakfast, lunch, and dinner.
Responses:
Job specialization
Customer departmentalization
Job rotation
Functional departmentalization
Location departmentalization
Product departmentalization

Correct Answer:

Customers are seated based on size of the party.
There are separate menus for alcoholic beverages, meals, and dessert
Customers are seated at the bar or table/booth section.
Carol works Monday, Wednesday, and Friday as a server and Tuesday, Saturday as a hostess.
Andrew is the head bartender.
The menu is divided into breakfast, lunch, and dinner.
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