A colleague states, "I'm so furious with my supervisor. He never gives me any credit for anything!" You then reply, "You're mad at your boss because you don't think he appreciates all the work you do." This is an example of:
A) Paraphrasing
B) Summarization
C) Providing information
D) Eliciting information
E) Emphasizing your colleague's strengths

Question

A  colleague states, "I'm so furious with my supervisor. He never gives me any credit for anything!" You then reply,   "You're mad at your boss because you don't think he appreciates all the work you do." This is an example of:
A) Paraphrasing
B) Summarization
C) Providing information
D) Eliciting information
E) Emphasizing your colleague's strengths

Quizplus · Accepted Answer

This is an example of paraphrasing, which involves restating the speaker's words in a slightly different way in order to confirm understanding and show empathy.

A Colleague States, "I'm So Furious with My Supervisor