Steps for making effective small talk include
A) introducing yourself.
B) commenting on the surroundings.
C) keeping the conversation ball rolling.
D) all of these.

Question

Steps for making effective small talk include 
A) introducing yourself.
B) commenting on the surroundings.
C) keeping the conversation ball rolling.
D) all of these.

Quizplus · Accepted Answer

All of these steps are important for making effective small talk. Introducing yourself establishes a connection with the person you are talking to, commenting on the surroundings can provide an easy topic of conversation, and keeping the conversation ball rolling helps to keep the conversation going and avoid any awkward silences.

Steps for Making Effective Small Talk Include