Conventions for conveying emotion in email communication include
A) use of "emoticons."
B) use of capitalized letters to indicate emphasis.
C) interpretation of capitalized letters as shouting.
D) all of these are true.

Question

Quizplus · Accepted Answer

All of the choices listed are true. Emoticons are often used to convey emotion in email communication, as well as capitalized letters to indicate emphasis. However, it's important to note that some people might interpret capitalized letters as shouting, so it's important to use this technique sparingly and to avoid using all caps for entire messages.

Conventions for Conveying Emotion in Email Communication Include