In email communications, ____ is considered shouting.
A)a smiley
B)use of an exclamation point
C)excessive use of uppercase
D)using "Reply to All"

Question

Quizplus · Accepted Answer

Using excessive uppercase letters is considered shouting in email communications. It is considered rude and can be interpreted as the sender being angry or aggressive. It is best to avoid using all uppercase letters unless for emphasis on a particular word or phrase.

In Email Communications, ____ Is Considered Shouting