Taylor is writing to deny an employee's request to work from home three days a week.She should write the letter using the ________.
A)direct pattern
B)geographical pattern
C)indirect pattern
D)chronological pattern

Question

Quizplus · Accepted Answer

The indirect pattern is used to deliver negative or unexpected news, where the writer prepares the reader for the news gradually and offers an explanation before delivering the negative aspect. In this case, Taylor is writing to deny a request, which would require an explanation and preparation of the reader for the negative news. Therefore, the indirect pattern is the most appropriate choice. The direct pattern is more suitable for positive news or situations where the writer wants to get straight to the point without giving too much background information. The geographical and chronological patterns are not relevant to this type of communication.

Taylor Is Writing to Deny an Employee's Request to Work