Devon is writing an e-mail message to a customer to tell him that the customer's order has been shipped.His primary purpose is to ________.
A)inform
B)persuade
C)sell
D)promote goodwill

Question

Quizplus · Accepted Answer

Devon's primary purpose is to inform the customer that their order has been shipped. There is no attempt to persuade or sell anything, and promoting goodwill may be a secondary goal but not the primary purpose of the email.

Devon Is Writing an E-Mail Message to a Customer to Tell