Problems can be avoided by learning to anticipate the customer's needs and providing solutions to their concerns before they even ask for help.
Correct Answer:
Verified
Q3: It is appropriate to violate company standards
Q4: When you make a mistake at work,
Q5: A smile is always appropriate when dealing
Q6: When you are helpful and provide assistance
Q7: It is not necessary for an organization
Q9: Thanking the caller at the end of
Q10: You can show your commitment to internal
Q11: Interpersonal space boundaries can be based on:
A)
Q12: Effective customer service should be an important
Q13: When dealing with customers, you should:
A) explain
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