To make social history-taking a positive experience, the case manager should:
I.make sure the client understands the benefits of the data gathering.
II.attempt to put solutions to the client's concerns in place.
III.concentrate on completing all the required forms and documents.
IV.use the time to continue building the relationship with the client.
A)I and II
B)I and IV
C)II and III
D)I, III and IV

Question

To make social history-taking a positive experience, the case manager should:
I.make sure the client understands the benefits of the data gathering.
II.attempt to put solutions to the client's concerns in place.
III.concentrate on completing all the required forms and documents.
IV.use the time to continue building the relationship with the client. ​
A)I and II
B)I and IV
C)II and III
D)I, III and IV

Quizplus · Accepted Answer

I and IV are correct because ensuring the client understands the benefits of data gathering and using the time to continue building the relationship are key to making social history-taking a positive experience. Concentrating solely on forms (III) does not necessarily contribute to a positive experience, and while implementing solutions (II) is important, it is not specifically about making the data gathering itself a positive experience.

To Make Social History-Taking a Positive Experience, the Case Manager