Which of the Following Represent Important Approaches to Case Management

Which of the following represent important approaches to case management when working with Latino/Latina clients?

A) Help clarify environmental factors that influence clients' situations, provide a collaborative role in the case management process, celebrate their successes.
B) Bring as little structure as possible to the interview, use a genogram to better understand the client's family and extended kin, talk about ways the client is acculturated to his or her culture and the dominant culture.
C) Normalize participation in the case management process, use problem-solving model and a collaborative approach to case management, counter the possible shame of needing help that many clients may feel.
D) Recognize that family is important, understand and address migration issues, focus on the present.