Elena works in a data processing department for a large credit reporting service and is bored. She spends her days inputting an endless stream of monotonous data into much larger data bases. According to the job characteristics model (JCM), one of the primary reasons for her boredom is ____.
A)a low degree of feedback
B)a high degree of autonomy
C)a low degree of task identity
D)a high degree of task significance
E)a high degree of skill variety

Question

Quizplus · Accepted Answer

According to the job characteristics model, a low degree of task identity can lead to boredom because the employee may not see a complete piece of work or understand the significance of their contribution, making the task feel monotonous and unfulfilling.

Elena Works in a Data Processing Department for a Large