In Herzberg's two-factor theory, work conditions related to dissatisfaction caused by discomfort or pain were labeled hygiene factors.

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Herzberg's two-factor theory distinguishes between motivators (which cause satisfaction) and hygiene factors (which, if absent or inadequate, cause dissatisfaction). Hygiene factors include work conditions, salary, company policies, and interpersonal relations, which do not lead to positive satisfaction but whose absence can cause dissatisfaction.

In Herzberg's Two-Factor Theory, Work Conditions Related to Dissatisfaction Caused