Business communicators should consider including a forward look, good wishes, a mention of freebies, or references to resale information or promotion in the ____________________ of a bad-news message.
Correct Answer:
Verified
Q90: To soften bad news, many business writers
Q91: Your buffer in a bad-news message to
Q92: A communicator who intends to deceive when
Q93: If you are required to deliver bad
Q94: Although a reasons-first approach and tactful tone
Q95: In denial messages you must establish the
Q96: Using _-voice verbs enables you to depersonalize
Q98: _ is the ability to understand and
Q99: The closing in a bad-news communication to
Q100: Learning of major events affecting their jobs
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