The critical capabilities for effective selling include nonverbal communication but exclude written communication skills.
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Q86: Open-end questions limit a customer's response to
Q87: The types of questions classified by the
Q88: A rising pitch during the course of
Q89: Typically, salespeople begin working with a prospect
Q90: Salespeople combine different types of questions to
Q92: In response to statements from buyers, salespeople
Q93: A sales discussion or presentation that is
Q94: Assessment questions are used in the last
Q95: According to the SIER model, the first
Q96: Sales aids such as samples, brochures, graphs,
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