The design-thinking process includes all of these characteristics except:
A)Empathy
B)Integrative thinking
C)Confidence
D)Optimism
E)Collaboration

Question

Quizplus · Accepted Answer

Confidence, while beneficial in many aspects of business and design, is not specifically listed as a characteristic of the design-thinking process. Design thinking focuses on empathy for understanding user needs, integrative thinking for exploring a wide array of possible solutions, optimism to believe that a solution to the problem exists, and collaboration to bring together diverse perspectives.

The Design-Thinking Process Includes All of These Characteristics Except