A mail clerk has to rearrange mailboxes in a student dormitory and for a few days has difficulty sorting the mail. This illustrates
A)retroactive interference.
B)proactive interference.
C)memory decay.
D)suppression.

Question

Quizplus · Accepted Answer

Proactive interference occurs when old information interferes with the ability to remember new information. In this case, the mail clerk's previous knowledge of the old mailbox arrangement is interfering with their ability to learn and remember the new arrangement.

A Mail Clerk Has to Rearrange Mailboxes in a Student