The _____ approach is appropriate for positive or neutral messages that deliver good news or make a routine request.
A) direct
B) indirect
C) persuasive
D) business
Correct Answer:
Verified
Q5: To make your message more courteous, you
Q6: Because e-mail messages are a type of
Q7: The active voice is more direct and
Q8: When you are preparing to write, which
Q9: Which is an example of a positive
Q11: Your writing should be correct and factual;
Q12: A letter with open punctuation includes
A) a
Q13: The _ paragraph identifies the subject of
Q14: You only need to document your source
Q15: In clear writing, each sentence should have
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