Case-Based Critical Thinking Questions Case 4-1 Leon works at his company's Help Desk. He is getting many questions regarding new software installation and access problems. Here are some of them. I got a message "Access to online application denied." Which of the following is the most frequent reason for that?
A) The Web site is down.
B) Your user ID and password do not match the one stored in your account information.
C) You do not have an Internet connection.
D) The file is corrupted.

Question

Quizplus · Accepted Answer

The most frequent reason for an "Access to online application denied" message is typically because the user ID and password entered do not match the account information stored in the system. This is a common issue that can occur if the user mistypes their credentials or if there has been a change to the account that the user is not aware of.

Case-Based Critical Thinking Questions Case 4-1 Leon Works at His