Which communication style works best for resolving conflicts?
A) Using "I" statements instead of blaming "you" messages.
B) Expressing anger with strong words and gestures.
C) Using "you" statements to show empathy and understanding.
D) Planning out ahead of time exactly what you will say.

Question

Quizplus · Accepted Answer

Using "I" statements allows the person to express their feelings and needs without placing blame on the other person, which can help reduce defensiveness and facilitate a more productive conversation.

Which Communication Style Works Best for Resolving Conflicts