One important issue with respect to managing the operation of a business is to make certain that customers leave feeling as though they had a good experience with your service and with your company in general.

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Operations management transforms resources of all kinds into finished products and services. Due to the fact that services dominate the U.S. landscape, it is vital to a firm's survival that customers perceive that they had a good experience. The quality at every step of the service must be measured and evaluated.

One Important Issue with Respect to Managing the Operation of a Business