Technology can provide innovative solutions to consumer products,but they often mean increased costs.For example,airlines could use radio frequency identification (RFID)to track luggage,which would lead to fewer lost luggage problems and more satisfied customers.The airlines that adopt this kind of innovation could:
A)gain a sustainable competitive advantage.
B)force other airlines to increase their fares while reducing their own.
C)avoid other attempts at modernizing their fleets.
D)become preferred airlines under the International Air Transport Association.
E)None of these.

Question

Quizplus · Accepted Answer

By adopting RFID technology, airlines can gain a sustainable competitive advantage by reducing lost luggage problems and improving customer satisfaction. This can lead to increased loyalty and positive word-of-mouth recommendations, ultimately leading to increased profits. The other options listed do not accurately reflect the impact of adopting RFID technology.

Technology Can Provide Innovative Solutions to Consumer Products,but They Often