Customer satisfaction can come from:
A)lack of service.
B)the bulk and weight of the product being too great.
C)lack of process.
D)anything received when buying and using a product.
E)bad experiences.

Question

Quizplus · Accepted Answer

Customer satisfaction can come from anything received when buying and using a product, such as the product itself, customer service, packaging, delivery, etc. Lack of service, bulk and weight of the product, and bad experiences are more likely to result in dissatisfaction. Lack of process is a vague choice and could refer to any number of factors that may or may not impact customer satisfaction.

Customer Satisfaction Can Come From