A company that has a(n) _____ customizes its product offerings based on data generated through interaction between the customer and the company.
A) ethnocentric perspective
B) supply-based focus
C) sales orientation
D) customer-centric focus
Correct Answer:
Verified
Q24: A common CRM application is cross-selling other
Q25: Best Buy instituted a system in all
Q26: Through customer segmentation,marketers use some past set
Q27: _ is a company-wide business strategy designed
Q28: Customer relationship management is accomplished by all
Q30: Updating customers periodically about the status of
Q31: Once customer data are analyzed and transformed
Q32: Through campaign management,all areas of the company
Q33: As the second step in the CRM
Q34: To initiate the CRM cycle,a company must
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