During breaks at work, Albert and Daphne talk occasionally about the problems that they are working on at work, in the hope that they can help each other out. This is an example of what type of organizational communication?
A) Virtual communication
B) Formal communication
C) Lateral communication
D) Downward communication
E) Upward communication

Question

Quizplus · Accepted Answer

Lateral communication is communication that occurs between individuals at the same level of authority within an organization. In this scenario, Albert and Daphne are colleagues who are sharing information to help each other with their work problems, which is an example of lateral communication.

During Breaks at Work, Albert and Daphne Talk Occasionally About