Which of the following uses the latest data analytics to keep in close touch with customers and to collect and manage large amounts of customer data?
A) Supply Chain Management
B) Learning Organizations
C) Scientific Management
D) Customer Relationship Management
E) The Humanistic Approach

Question

Quizplus · Accepted Answer

Customer Relationship Management uses the latest data analytics to keep in close touch with customers and collect and manage large amounts of customer data. This technology helps organizations to understand their customers' needs and preferences better, and therefore to provide them with better services and products.

Which of the Following Uses the Latest Data Analytics to Keep