If you find yourself unsure of what to say to a client next:
A)Remain silent and wait for an idea to come to you.
B)Be honest and tell them you've run out of things to say.
C)Ask them for more background information about their family of origin.
D)Ask a question or make a comment about a relevant topic that was discussed in the immediate or near past.

Question

Quizplus · Accepted Answer

Option D is the best choice as it allows the conversation to continue while also showing the client that you are actively listening and processing what they are saying. By referencing a previously discussed topic, it demonstrates that you are engaged in the conversation and interested in their thoughts and experiences. Options A and B may make the client feel uncomfortable or think that you are not prepared, while option C may not be relevant to the current conversation and may not help move the discussion forward.

If You Find Yourself Unsure of What to Say to a Client