The idea that quality belongs to each person who creates it while performing a job is known as ________.
A) quality control
B) quality ownership
C) quality circles
D) total quality management

Question

Quizplus · Accepted Answer

Quality ownership is the concept that each person who performs a job is responsible for the quality of the work they produce. This means they take ownership of the work and strive for excellence, rather than relying solely on quality control or management systems. Quality control is a separate process that involves monitoring and inspecting final products, while quality circles are group meetings aimed at improving quality through discussion and feedback. Total quality management is a broader approach that focuses on continuous improvement throughout an organization.

The Idea That Quality Belongs to Each Person Who Creates