Which of the following terms refers to discretionary behaviours that benefit the organisation but are not formally rewarded or required?
A) Organisational commitment
B) Organisational citizenship
C) Affective commitment
D) Normative commitment
E) Subjective responsibility

Question

Quizplus · Accepted Answer

Organisational citizenship refers to discretionary behaviours that benefit the organization but are not formally rewarded or required. Organisational commitment, affective commitment, normative commitment, and subjective responsibility all refer to different aspects of an individual's level of dedication and loyalty to the organization, but they do not specifically refer to discretionary behaviours.

Which of the Following Terms Refers to Discretionary Behaviours That