Which of the following is most appropriate when a manager realises that he or she has been rewarding the wrong thing and wants to stop the behaviour?
A) Positive reinforcement
B) Negative reinforcement
C) Punishment
D) Extinction
E) Classical conditioning

Question

Quizplus · Accepted Answer

Extinction involves removing the rewards that were reinforcing the undesired behavior, which will eventually lead to the behavior stopping. This is the most appropriate method in this scenario as it involves removing the wrong rewards that were previously given and not providing any new rewards for the undesired behavior. Punishment may also be used, but it can have negative effects on employee morale and can create a negative work environment. Positive reinforcement and classical conditioning would not be effective in stopping the undesired behavior as they involve providing rewards, which would only reinforce the behavior further. Negative reinforcement involves removing a negative stimulus to increase a behavior, which is not relevant in this scenario.

Which of the Following Is Most Appropriate When a Manager