Gerrit, a low-level employee, thinks his manager is treating him unfairly.Unsure what to do, he reaches out to Zodwa, a manager in another department, for advice.This is an example of which of the following types of communication?
A) Upward
B) Downward
C) Horizontal
D) Diagonal
E) Informal

Question

Quizplus · Accepted Answer

Diagonal communication occurs when employees communicate with others in different departments or levels of the organization, as Gerrit is doing by reaching out to Zodwa, a manager in another department.

Gerrit, a Low-Level Employee, Thinks His Manager Is Treating Him