Which of the following communication media has the lowest richness?
A) Telephone
B) Formal written correspondence
C) Email
D) Videoconferencing
E) Instant messaging

Question

Quizplus · Accepted Answer

Formal written correspondence has the lowest richness because it lacks nonverbal cues and immediate feedback, making it less personal and interactive than other forms of communication such as videoconferencing or face-to-face communication.

Which of the Following Communication Media Has the Lowest Richness