Which conflict resolution behaviour entails attempting to put yourself in the other person's position and understand that person's point of view?
A) Documenting
B) Perspective taking
C) Smoothing
D) Reaching out
E) Focusing on interests rather than positions

Question

Quizplus · Accepted Answer

Perspective taking involves trying to see a situation from the other person's perspective, which can help in finding a resolution to the conflict. The other options (documenting, smoothing, reaching out, and focusing on interests rather than positions) do not involve actively trying to understand the other person's point of view.

Which Conflict Resolution Behaviour Entails Attempting to Put Yourself in the Other