_____ refers to the extent to which, by choosing a certain course of action, management can meet a previously established goal or standard.
A)Operational benchmarking
B)Efficiency
C)Support-activity benchmarking
D)Effectiveness
E)None of these answers.

Question

Quizplus · Accepted Answer

Effectiveness refers to the extent to which a chosen course of action achieves a previously established goal or standard, indicating the success of management's decision-making and execution. Efficiency, on the other hand, refers to the amount of resources used in achieving a goal, indicating the minimization of waste or cost. Operational benchmarking and support-activity benchmarking are both methods of comparing and improving processes within a company, but do not directly relate to the achievement of previously established goals or standards.

_____ Refers to the Extent to Which, by Choosing a Certain