Which of the following is not a typical qualitative service factor in a supplier performance measurement system?
A)Problem resolution ability.
B)Technical ability.
C)Process capability.
D)Ongoing progress reporting.
E)Wavelength.

Question

Quizplus · Accepted Answer

Process capability is typically a measure of quantitative performance, not a qualitative service factor. The other options are all typical qualitative factors in a supplier performance measurement system.

Which of the Following Is Not a Typical Qualitative Service