Activities that are performed for specific customers are classified as a(n)
A)delivery-level activity.
B)customer-level activity.
C)accounts receivable-level activity.
D)organization-level activity.

Question

Quizplus · Accepted Answer

Customer-level activities are performed for specific customers, such as answering customer inquiries or providing personalized services. Delivery-level activities relate to the delivery of goods or services, accounts receivable-level activities involve billing and collecting payments, and organization-level activities are activities that support the overall operations of the organization.

Activities That Are Performed for Specific Customers Are Classified as A(n)