If you think of an organization's structure as a continuum, on the decentralized end of the continuum, operational managers
A)are never evaluated.
B)are evaluated on costs and revenue.
C)have complete control over operational decisions.
D)have limited authority to make decisions.

Question

Quizplus · Accepted Answer

Operational managers on the decentralized end of the continuum have complete control over operational decisions, meaning they have a higher degree of autonomy and authority within their specific area of responsibility. This is in contrast to a more centralized structure where decision-making authority is concentrated at the top of the organization. Therefore, option C is the best answer. The other options are incorrect as managers will always be evaluated, even in a decentralized structure, and they are likely to be evaluated based on factors beyond just costs and revenue, such as employee satisfaction or customer service. Additionally, operational managers on the decentralized end of the continuum typically have greater authority to make decisions, so option D is also incorrect.

If You Think of an Organization's Structure as a Continuum