Salespeople who force themselves to smile at customers all day may actually end up feeling relatively happy.This effect can be BEST explained by ____.
A)the facial feedback hypothesis
B)excitation transfer theory
C)the Yerkes-Dodson law
D)catharsis theory

Question

Quizplus · Accepted Answer

The facial feedback hypothesis proposes that facial expressions can influence emotional experiences. Forced smiling can trick the brain into thinking that a positive emotion is being felt, and therefore lead to feeling relatively happy.

Salespeople Who Force Themselves to Smile at Customers All Day