When a customer places an order at McDonald's, an order taker keys it into the computer, kitchen employees assemble the order, send it to the order taker, who hands it to the customer.This process represents which one of the following features of a bureaucracy?
A) A clear-cut division of labour
B) Organisational personnel treat clients as cases
C) Authority belongs to the position, not the person
D) Positions are filled on the basis of objective criteria
Correct Answer:
Verified
Q6: The human biography can be described as
Q7: A McDonald's manager has authority over employees
Q8: _ draw in people who give time,
Q9: Sociologists classify formal organisations as
A)primary groups.
B)secondary groups.
C)multi-national
Q10: Primary groups are characterised by
A)weak ties.
B)objectivity.
C)face-to-face contact.
D)impersonal
Q12: Which one of the following is not
Q13: _ food production systems are those in
Q14: According to standard operating procedures, every customer
Q15: McDonald's is an example of a(n)
A)voluntary organisation.
B)coercive
Q16: _ draw in people seeking material gain
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