Which of the following is not necessary for customer closeness to be achieved?
A) gathering data
B) analyzing data
C) implementing change systems based on data
D) implementing an e-commerce site
E) understanding competitors' customers

Question

Quizplus · Accepted Answer

Implementing an e-commerce site is not necessary for achieving customer closeness, as it is more about the platform for transactions rather than understanding or engaging with customers.

Which of the Following Is Not Necessary for Customer Closeness