________ should be kept on every process in a service and available on a computer network for all to view.
A) Service blueprints
B) STA sheets
C) CBPs
D) SERVQUALs
E) Gap analyses

Question

Quizplus · Accepted Answer

Service blueprints should be kept on every process in a service and available on a computer network for all to view, as they provide a detailed map of the service process, customer interactions, and service delivery.

________ Should Be Kept on Every Process in a Service