The type of communication which originates with managers and is directed to employees is:
A) Downward communication.
B) Upward communication.
C) Lateral-diagonal communication.
D) Informal communication.

Question

Quizplus · Accepted Answer

Downward communication is the type of communication that flows from the top of the organization hierarchy down to the lower levels, thus originating with managers and directed to employees. This includes tasks and instructions, performance feedback, and company policies and goals. Upward communication, on the other hand, flows from the lower levels to the top of the organization hierarchy and includes suggestions, grievances, and feedback from employees to managers. Lateral-diagonal communication refers to communication between different departments or levels within the organization, while informal communication is unofficial, unplanned, and often personal communication that occurs between colleagues or employees at the same level.

The Type of Communication Which Originates with Managers and Is