Although Frank is not in top management, he is charismatic and well liked by others in his organization. Other employees often look to Frank to see how he reacts to new policies implemented by top management, and they follow his lead. Frank has ____ leadership in his organization.
A) personal
B) formal
C) informational
D) unofficial
E) informal

Question

Quizplus · Accepted Answer

Frank's leadership is not officially recognized by the organization, but rather emerges naturally from his ability to influence and guide others based on his personal qualities and relationships. This is the definition of informal leadership.

Although Frank Is Not in Top Management, He Is Charismatic