Through informal talks with employees, managers realized employees thought their plant would close, resulting in massive layoffs. A few were already seeking other employment. The managers responded promptly and aggressively to this rumor, assuring employees of the health of the corporation and the reasonable security of their jobs. Your managerial know-how tells you that these managers are attempting to
A) ignore inaccurate information because they know the truth eventually will become known.
B) respond to inaccurate grapevine information to minimize the damage such misinformation might cause.
C) eliminate the grapevine.
D) use the grapevine as a managerial tool.
E) reduce the credibility of information from the grapevine.

Question

Quizplus · Accepted Answer

The managers are responding to inaccurate grapevine information to minimize the damage such misinformation might cause. They are addressing the rumors and providing reassurance to the employees to prevent them from leaving and to maintain productivity.

Through Informal Talks with Employees, Managers Realized Employees Thought Their