The creation of written rules and procedures to replace "seat of the pants" methods for ensuring consistency in organizational operations is called:
A) Bureaucratization
B) Formalization
C) Specialization
D) Rationalization

Question

Quizplus · Accepted Answer

Formalization involves the creation of written rules and procedures to replace informal methods, in order to ensure consistency in organizational operations. Bureaucratization involves the implementation of hierarchical structures and standardized procedures, specialization involves the division of labor to enhance efficiency, and rationalization involves the application of scientific management principles to improve organizational efficiency.

The Creation of Written Rules and Procedures to Replace "Seat