Critical success factors (CSFs) are a function of:
A) The structure of a particular industry
B) Competitive strategy, industry position and geography
C) Environmental factors and temporal factors
D) All of the above
Correct Answer:
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Q20: Objectives make the general direction of the
Q21: The balanced scorecard (Kaplan and Norton)is an
Q22: Objectives establish direction but never include specific
Q23: In Kaplan and Norton's terms a lagged
Q24: In Kaplan and Norton's terms a lead
Q26: Critical success factors (CSFs):
A) Identify which suppliers
Q27: An organization's business model is irrelevant when
Q28: A change in objectives is likely to
Q29: Objective setting in the public and not-for-profit
Q30: Strategic direction is reflected by:
A) The organization's
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