GM leaders' efforts to build a collaborative relationship met with resistance from UAW leaders until bankruptcy forced them to work together. This example shows that leaders must:
A) make changes stick.
B) establish a sense of urgency.
C) empower employees to act on the vision.
D) communicate the vision and strategy.

Question

Quizplus · Accepted Answer

The resistance from UAW leaders suggests that there was a lack of urgency or recognition of the need for collaboration. The bankruptcy forced them to work together, indicating that the urgency created by the crisis led to action. Therefore, the leaders must establish a sense of urgency to facilitate effective collaboration.

GM Leaders' Efforts to Build a Collaborative Relationship Met with Resistance