One reason that the importance of interpersonal relations in business is increasing is
A) organizations' ability to demonstrate bottom-line results.
B) the increasing isolation of the work through the use of computer technology.
C) organizations' increasing customer service orientation.
D) the decreasing costs of implementing human relations programs.

Question

One reason that the importance of interpersonal relations in business is increasing is​
A) ​organizations' ability to demonstrate bottom-line results.
B) ​the increasing isolation of the work through the use of computer technology.
C) ​organizations' increasing customer service orientation.
D) ​the decreasing costs of implementing human relations programs.

Quizplus · Accepted Answer

Organizations' increasing customer service orientation emphasizes the importance of interpersonal relations in business, as effective communication and relationship-building skills are crucial for providing high-quality customer service.

One Reason That the Importance of Interpersonal Relations in Business